Extend notification popup time
When a donor submits a grant recommendation on the Spectrum portal, there is a popup notification on the lower right side of the screen that appears to confirm that their recommendation was submitted. Is there a system option that we can set to extend the amount of time that popup is visible before it disappears? Many of our donors are submitting duplicate grant requests because they aren't seeing the popup.
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We have added a confirmation page to verify the submission, which includes details about the grant request, instead of just extending the time of popup notification.
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Meridith Whitaker commented
We are having a lot of folks submitting duplicate grant requests. We've tried to troubleshoot this, and the only thing we can think of is that they are not aware that they've actually already submitted the grant. Improving the confirmation screen/alert would be a huge help!
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Karyn Grimes commented
Yes, or at least make it bigger or in the center of the screen field instead of the bottom left!
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Sowa Unora commented
Making the time longer is not enough. If it's important enough to be an alert, it's important enough to stay on screen until the user clicks through, to make sure they see it. If you provide choices of time, "until clicked" should be one of them, and if you do not provide choices, this should be the only option.