Keep original grant date in DonorCentral when check is later reissued
It is incredibly confusing for donors to see what looks like a new grant when a check has to be reissued for something they did previously. FIMS keeps the original grant date. Donor Central should keep the original date. If necessary, add a payment date that could change.
2
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wwitte
shared this idea
Support Issue
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AdminLeAnn M Hillman
(Product Manager, Fusion Laboratories, LLC - NPact Endowment Manager, Grant Edge NXT, Spectrum NXT)
responded
AdminLeAnn M Hillman
(Product Manager, Fusion Laboratories, LLC - NPact Endowment Manager, Grant Edge NXT, Spectrum NXT)
responded
This issue is caused by using the wrong date when voiding the check and re-issuing it. When voiding a check its best to use the orginal date for the void and then when re-issuing the check, also use the orginal check date for the new check.