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22 results found

  1. We would like the ability to move created queries to different subfolders within FCG so that we can manage them more effectively. Currently, this functionality is only available in GE Classic as a drag and drop but cannot be done similarly in FCG.

    4 votes

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    0 comments  ·  Other  ·  Admin →
  2. The "metrics" shown in the header on the various landing pages (Grants, Constituents, Funds, etc) should be re-evaluated to determine their use. Some are not really helpful, do not apply to everyone's dataset, or are buggy.

    Example of a bug: The "Active Funds" metric on the Funds landing page doesn't appear to be correct. There are way more active funds than the number that is shown.

    3 votes

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    0 comments  ·  Other  ·  Admin →
  3. When searching for a constituent, they don't appear in the search results if they have a middle initial and I didn't know it. The search should be vastly improved so it finds people based on last name and/or first name - not including the middle initial.

    2 votes

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    0 comments  ·  Other  ·  Admin →
  4. This is a new request!

    1 vote

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    1 comment  ·  Other  ·  Admin →
  5. Currently when submitting a docket to the committee for review, we must navigate away from the docket screen and into the queries screen to generate the correspondence to the committee. This step seems longwinded, as there is a button within the Docket screen for "new batch correspondence", which we currently use to generate grant recipient letters.

    We would request that an option under "template" within the "new batch correspondence" button, be added. We would like an option for generating the correspondence to the committee, that a docket is awaiting approval housed directly in the Docket screen under "template" within the…

    3 votes

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    0 comments  ·  Other  ·  Admin →
  6. Implement single sign on across Foundation Cloud products so we can use Microsoft/Google/others to use FCG.

    2 votes

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    0 comments  ·  Other  ·  Admin →
  7. In Foundation Cloud Community Portal (FFCP) a client can enter a primary phone number and a secondary phone number. You can see that information in the Web Processing Queue when a new client registers for the portal or when an existing client updates their information. When the client's information is updated/synced to the CRM, only the primary phone number is syncing over. The secondary phone number is not added. It is lost, and there is no indication to our staff users that this information was not added to the constituent record.

    Please correct the sync functionality to bring over the…

    2 votes

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    0 comments  ·  Other  ·  Admin →
  8. in database view you can go to all web users and be able to view on that screen what funds they are appoved to either view or be a fund advisor. in NXT there is no choice to show the fund on that page. can you please add "fund" so we can see this without having to open the fund itself each time. thanks

    1 vote

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    0 comments  ·  Other  ·  Admin →
  9. Currently the FEProjectId is set be the CRM System using the Fund Number this can cause issues with creating invoices in the Finance system when the FEProjectID (RE Fund Number) in FCG does not match the project ID in FE.

    It would be great to add a column in the fund grid to surface the FEProjectID from FENXT and use that in the API call when creating invoices in FENXT.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  10. In the top, right-hand corner of FCG, there is a bell-shaped notifications icon that lists a count of items needing attention. These notifications are currently static and only refresh when a user logs completely out of FCG and back in. For example, if the notifications list that there is a new Online Grant Request to process and you process that request, the notification still remains. If you continue on working in the system and later look at the notifications, it appears as if there is another new Online Grant Request waiting to be processed. However, when you visit the Online…

    12 votes

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    In Review  ·  1 comment  ·  Other  ·  Admin →
  11. The “Create Web User” button on constituent records is incorrectly creating Individual web users for organization constituents (this would be the Organization, Account, or Contact record types in the CRM Systems). This causes a problem as we are creating web users when we want to be creating organizations.

    Currently the only way to create an organization is by going to an Organization Admin web user in the PPQ OR creating the organization through portal registration.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  12. Add a tab in the Fund AIO modal that lists the fund advisor relationships on the fund.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  13. I would like to be able to upload a document (such as a 501(c)3 letter) to a constituent's record. Right now, I believe we have to wait until a proposal or grant is created.

    7 votes

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    Backlog  ·  0 comments  ·  Other  ·  Admin →
  14. On the Grants page, you can filter the record grid by Grant Status. That filter is a dropdown selection. In the "Available Grant Payments" section on a Check Run, you can also filter by Grant Status. However, that filter is a text box where you must type in the grant status you are looking for. It must be typed in exactly as the status appears in the system. If you do not type it precisely the same, your filter will yield no results. For example, if you type in a status of "DOCKET BATCHED" instead of "DOCKET_BATCHED" no grants will…

    8 votes

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    In Development  ·  1 comment  ·  Other  ·  Admin →
  15. Ease of use: allow a user to refresh their screen without being kicked off/having to immediately log back in. Allow multiple tabs of FC to be open simultaneously on a browser.

    10 votes

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    In Review  ·  0 comments  ·  Other  ·  Admin →
  16. Adding a button so that text can be centered, aligned left or right with ease. Currently alignment can only be done in HTLM editor but it should be able to be done in the editor screen (the applies to the cloud and portal text editor).

    4 votes

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    1 comment  ·  Other  ·  Admin →
  17. In Canada, we need to issue T4A tax forms to scholarship recipients annually. To do this we need to collect the applicant's Social Insurance Number (SIN). The SIN is sensitive information and should receive a higher level of protection from a cyber security standpoint. Raiser's Edge has a field for SIN on an Individual record that allows the number to be masked for any user that does not have special security rights.
    I would like a special field that can collect and protect the SIN in the Spectrum Portal that also carries through to the FCG and possible RE.
    It…

    1 vote

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    0 comments  ·  Other  ·  Admin →
  18. It took me 6.5 hours to download our fund statements (never mind the printing, sorting, and mailing). This has been a constant issue and we have gotten nothing resolved.

    2 votes

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    0 comments  ·  Other  ·  Admin →
  19. We would like to see a list of online applications submitted by the constituent on their constituent record

    3 votes

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    0 comments  ·  Other  ·  Admin →
  20. In the Web Processing Queue, in the Web User Information screen, when using the Possible Duplicates-->Lookup, the system automatically populates the Constituent Search-->Name field with both the first and last name the web user entered into the Web User Information fields. However, this leads to not catching possible duplicates because of nicknames or middle initials. I would suggest only populating the field with the last name to catch more duplicates and have cleaner data.

    1 vote

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    In Review  ·  0 comments  ·  Other  ·  Admin →
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