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  1. For building application forms, it would be great to have a multichoice question option in which the user can select multiple answers without having to hold the control key (can look like radio buttons). Even better if the selections can inform logic responses (i.e., new questions become available depending on the earlier response) within the form.

    14 votes

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    1 comment  ·  Online Apps  ·  Admin →
  2. To separate/group templates by type (i.e., Deposit Notifications, Award Letters, Award Agreements, Decline Letters, Check Letter, Overdue Notices, Evaluation Reports, Others)

    We have 100+ variations of the deposit notification alone and paging forward by just 10 results at a time, means lots of clicks (time gobbler) since these are displayed alphabetically.

    3 votes

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    0 comments  ·  Other  ·  Admin →
    1. Would be great if toast notifications recognized the space bar or enter on the keyboard and not just the mouse click to clear.
    2. Toasts not cleared by user, continue to stack up, even after you leave that record which can be confusing when it doesn't relate to the current record open.
    2 votes

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    0 comments  ·  Other  ·  Admin →
  3. Add new query export options such as Excel, XML, JSON, PDF etc.

    Limiting the only export file option to CSV has created issues relating to the automatic CSV formatting that occurs upon export. Providing alternative options (i.e. XLSX) will provide users with workarounds to potential issues involving data deformation.

    Example: Essay questions in applications become broken apart into sections when exported as a query. This is an automatic occurrence that is caused by the formatting of a CSV file. This issue cannot be circumvented, as the only option to export is CSV.

    4 votes

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    In Review  ·  1 comment  ·  Reporting  ·  Admin →
  4. Select a Characteristic Code list would be helpful if there can be an option to condense to the first alpha level and user not having to scroll down through hundreds (i.e., A01, A02, A03 to get to R)

    2 votes

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    0 comments  ·  Grants  ·  Admin →
  5. We would like to have the Grant details section to have two boxes for Anonymous grants, A box to specify if the fund id anonymous and a box for if the donor is anonymous.
    Currently the grant details section only has a box to specify it is anonymous, but it doesn’t break it down. The Grant Recommendation page currently has this option.
    It would be more efficient to have both boxes also present on the Grant details page.

    8 votes

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    0 comments  ·  Grants  ·  Admin →
  6. Currently, there are a TON of Amount fields on a Grant record.
    Grant - Amount/Adjusted Amount
    Fund - Amount/Adjusted Amount
    Payment - Amount/Adjusted Amount
    Payment Component - Amount/Adjusted Amount

    There are times when these fields no longer align, causing discrepancies in reporting. The number of amount fields feels excessive and it is a pain to try to keep them all aligned with each other. Can this be simplified in any way?

    2 votes

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    0 comments  ·  Grants  ·  Admin →
  7. In a grant record (EDIT), there is a pencil to select a specific recipient/payee address, however when the address line 1 is really long and goes over the blue pencil, you can't click the pencil. Short term work around is to go into constituent record and change the address but if the USPS verified address suggests to leave it, we are not working with our process (we're manipulating). Need QA ticket filed for engineering to fix.

    1 vote

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    0 comments  ·  Grants  ·  Admin →
  8. Please add Manager or Owner name to the Grants Grid, there is only Manager ID so we have to do an external VLOOKUP with an export from All Users to get a manager/owner name.

    1 vote

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    0 comments  ·  Grants  ·  Admin →
  9. When developing a new workflow, I would like the ability to delete a step created in error. This option would only be available for workflows that have never been assigned.

    4 votes

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    0 comments  ·  Settings  ·  Admin →
  10. Is there a way to make the font darker in an online grant request and change the bluse to a darker color?

    2 votes

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    1 comment  ·  Grants  ·  Admin →
  11. Create the ability to require characteristics on records, ideally by grant type (i.e. for a DAF grant, this type of characteristic is required). This would greatly improve our user data entry error/missed fields.

    3 votes

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    0 comments  ·  Grants  ·  Admin →
  12. Request to extend the query results screen timeout to more than 1 minute in order to retrieve more than 100 records of data. Currently, the timeout on the query results screen is set to 1 minute. If your data does not finish loading within that time, the "Load All" records button does not appear and you are not able to pull more than 100 records.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
  13. Under the Designated Grant Recipient tile, the Active box is so tiny and light, it is incredibly hard to distinguish if checked or not. Would be better with a colored check mark instead of gray.

    Same goes for the Constituent summary where any of the following boxes could be checked: Recipient, Payee, Applicant, Requires Fiscal Sponsor, etc.

    2 votes

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    0 comments  ·  Grants  ·  Admin →
  14. We announce our grant awards to web users via FC's email templates (edited). Auditors request a copy of the award letters and we are unable to produce the entire email message without copy/paste workarounds. We would like to open the correspondence in Grants on the Documents tile and see the entire email (as you do in Outlook), then print if necessary.

    3 votes

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    0 comments  ·  Other  ·  Admin →
  15. When searching for a constituent, they don't appear in the search results if they have a middle initial and I didn't know it. The search should be vastly improved so it finds people based on last name and/or first name - not including the middle initial.

    6 votes

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    0 comments  ·  Other  ·  Admin →
  16. Would be very helpful when a constituent has an existing RE record but is currently not approved, that the name is displayed in Orange (as it was in GE Classic). Functionality lost in FCG.

    1 vote

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    0 comments  ·  Other  ·  Admin →
  17. For grant payments, change the formatting for the links to the financial system 1) Invoice and 2) Check look like hyperlinks (blue, bold, something clear). Right now they look like plain text and during testing/training we had multiple users think that there were no links to those financial system transactions on this screen.

    2 votes

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    0 comments  ·  Grants  ·  Admin →
  18. +Add Media has no field to describe attachment. Our file naming convention is driven by our retention policy and does not include the description. If I want to specify that the attachment is the 'request' or 'school change', 'stop payment',etc. and this would be a huge benefit if someone has to review and open multiple attachments to find the one, rather than being able to tell which is which.

    1 vote

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    0 comments  ·  Grants  ·  Admin →
  19. I did a lot of correspondence templates, and request you revisit the functionality of the "Import from Document". It appears correct, but it doesn't produce a clean copy (Source) and has lots of extra coding which seems to cause spacing problems (soft return vs. hard return). I cannot get a single line return; it is always 1 1/2 which is not the desired look for an address which you want stacked and not large spaces between. The work around I found is not to use the Import from Document function, but to copy and paste the Document format into the…

    1 vote

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    0 comments  ·  Grants  ·  Admin →
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