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46 results found

  1. It would be most useful to be able to see any outstanding pledges associated with a Fund on Donor Central, in addition to the "pledges paid" category which already exists.

    It would be even better if we could see outstanding pledges per individual as opposed to Fund, but my understanding is that Donor Central reports on Funds, not Profiles.

    3 votes

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    0 comments  ·  Pledges  ·  Admin →
  2. We should have the ability to require all staff DCNXT accounts to have 2FA enabled. Currently I would have to go to each user and enable it, and then make sure they don't disable it.

    3 votes

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    In Review  ·  0 comments  ·  Log In  ·  Admin →
  3. This is would be very helpful so that donors and the professional advisors they work with could all see the same information. When donors work closely with others, whether it is family members, or trusted professionals, they need the confidence to see that what they've requested has been implemented and everyone with access to the fund should be able to see the same information.

    3 votes

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    0 comments  ·  Grants  ·  Admin →
  4. When our fundholders see grantee contact name, phone number and email on the grants page in donor central it causes confusion if it doesn't match with their records

    3 votes

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    0 comments  ·  Grants  ·  Admin →
  5. Since we don't have any kind of admin reporting any longer to know what donors have created in the way of recurring recommendations, it would be very helpful for both the staff and the donor to be notified that a recurring grant has ended. Part of the convenience of the recurring grant is you create it and somewhat forget it. But you may also forget when it is set to be completed, too.

    3 votes

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    0 comments  ·  Grants  ·  Admin →
  6. In our previous Donor Central software, we received an email alert notifying us when a donor began but did not fully submit a grant request from their fund. In the new software, apparently there is no way for our Foundation to be notified when a grant has not been fully submitted. It apparently only shows up in the donors individual profile as unsubmitted recommendations.

    This will cause us MAJOR headaches, as some of our donors will not realize they have not fully submitted the grant. If we are unable to track who has unsubmitted grants and reach out to the…

    3 votes

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  7. Show Advisors on a Fund when a Grant Check has been cashed or ACH has been received. Currently, they can only see that we sent the grant check or ACH.

    1 vote

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    0 comments  ·  Grants  ·  Admin →
  8. fund statements on DC should be able to be relinked to the new fund id when a fund id is revised. There is no mention in the tool or articles that past fund statements will no longer be accessible. If this issue can't be resolved, a note referencing this needs to be added to the tool and any related Articles.

    2 votes

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  9. Please increase the number of FIMS Fund Statements that we can upload at one time. FIMS, on premise, we are limited to uploading 100 Fund Statements, plus the contents file. We currently have over 12,000 donor funds, which means we are creating 120 different files and uploading over 120 different times, EVERY Quarter. Our executive team wants us to generate monthly statements, so this problem will get worse.

    2 votes

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  10. Similar to when a grant is fully paid or in a pending state it would be helpful to offer advisor the ability to see and print a full list of unsubmitted grant recommendations

    2 votes

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    0 comments  ·  Grants  ·  Admin →
  11. Currently the size of an Organization logo that can be uploaded to DonorCentral NXT is limited to 400 pixels wide by 60 pixels high. This is a very small logo. A larger logo would look nicer and be more visible.

    2 votes

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    0 comments  ·  Branding  ·  Admin →
  12. We often put grant opportunties in front of our fundholders that are cyclical (i.e. we'll post the same grant opportunity every spring). It would be nice to have the ability to keep grant opportunities inactive, so that they don't show up in the list, but so we could just edit them and make them active again when the time comes.

    2 votes

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    0 comments  ·  Grants  ·  Admin →
  13. When we pull data on who has logged into the portal or who is active in the portal, we want to know what fund a person is associated with without having to go to FIMS. Two more columns (Fund Name - with ability to pull multiple names, as appropriate - and Rep Type) would make the download so much more useful.

    2 votes

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    0 comments  ·  Export  ·  Admin →
  14. It would be massively beneficial for my fundholders to obviously know there is a sort option on columns in DonorCentral. At present, it isn't clear/visually delineated/intuitive. The result is that fundholders call and complain about data being presented in a jumbled manner.

    2 votes

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    0 comments  ·  Other  ·  Admin →
  15. For the donor names and addresses that display in DC NXT, the organization names and addresses are pulled from the gift Acknowledgement fields in FIMS but the donor name is pulled from the Report Name on Profile 1. Can the donor name be pulled from the gift acknowledgement field instead? This will always be the most accurate field as the report name is more likely to change on a profile over time. Also, for organization profile gifts, DC NXT ends up displaying the organization name twice in a row for the same gift since it's pulling Report Name and then…

    2 votes

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    0 comments  ·  Donors  ·  Admin →
  16. At the global settings, it would be nice to have the option to hide grantee's address just like we can hide a donor's address.

    1 vote

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    1 comment  ·  Grantees  ·  Admin →
  17. We love the fact that gift information (name, address) can be displayed on the "Gift" page in DonorCentral. This allows fund advisors to write thank you notes and track gifts in one central place. However, we do NOT inform fund advisors on the AMOUNT of a contribution. There is no way to 'hide' the gift amount in DC (so that it is not associated with the gift contact information). This means we are unable to display the gift contact information to our fund advisors. DC allows you to hide contact information but not the actual gift amount associated. We would…

    2 votes

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    0 comments  ·  Gifts  ·  Admin →
  18. We have coded our fundholders who wish to grant anonymously in the fund module, but that coding doesn't flow into DonorCentral NXT. Could that happen at some point?

    2 votes

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    0 comments  ·  Funds  ·  Admin →
  19. Donors may decide at the beginning of the year when they receive endowment reports what they want to donate for the year, but don't want the donations to go out until later in the year. It would be great if they could go ahead an add them as recommendations while they are working on them instead of having to remember later to add them.

    2 votes

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  20. Please add the following fields to the grant recommendation form so they will be included in the email we receive to process the grants: FUND ID, DONOR NAME, FIMS ID. This information was included with the grant recommendation emails we received with the old version of DC.

    2 votes

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