101 results found
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Change SCORE QUESTION button to SCORE
Under Questions for Review, we don't ask a specific question that requires an answer so this Q/A language is a bit confusing for reviewers. Then, when they are ready to score, they must select the SCORE QUESTION button. There seems to be no value added to include "question" on this button; could it be changed to SCORE to also meet the needs of grantors not asking a specific question?
5 votes -
Viewing data on recurring grants in portal
• In the portal:
o Allow donors to see each date paid of their recurring grant
o Allow donors to extend or cancel their recurring grant6 votes -
Add preferred email filter to FCCP Contact Us Tile configuration options
Add preferred email filter to FCCP Contact Us Tile configuration options. We had our CEO's personal email appearing on the portal because this tile cannot filter to preferred and had to remove that email from our CRM so that it did not appear online.
1 vote -
Alison@mtcf.org
FCCP automatically notify a Web User if a Grant moves to Processed via email.
4 votes -
Grant Recipient Search Instructions
Bring back the ability to add instructions on the Grant Recipient Search screen. This page customization was made obsolete with Version 2.8.1.0 (Released: 3/24/2024). We used this content to remind donors grants can only be made to qualified donees and to refer to our Grants Policy.
6 votes -
Disable registration page when not active
When we have the link to register inactive, the registration page can still be accessed via direct web address or old link. We would like see this disabled if not active. We have had a few folks attempt to register with links that are far outdated.
thank you
2 votes -
Allow for clients to configure Grant Recommendations grid to include non-FCCP submitted grants as well.
We highly recommend the ability for a client to enable the FCCP Grant Recommendations grid to include grants submitted outside of FCCP as well. We already have users that are looking here for grants that may have been submitted by fax or email and input into FCG, or historical grants, and are very confused. We are trying to redirect them to Grant History, but those layers are confusing for many fundholders. A more comprehensive grant status tracking tool with configuration options to allow for non-FCCP requests as well would be ideal.
1 vote -
Surviving Grant Recommendations
For donor-advised fund sponsors, it is very important to track grant recommendations that will be processed only in the event of the fund requestor's death. We refer to these as surviving grant recommendations. Please consider adding a module, very similar to the designated module, that would allow a donor to see current, enter new, and/or edit/modify existing, surviving grant recommendations. It would be necessary for the module to allow the entry of percentages and/or amounts for each surviving recommendation. It would also be helpful if the module allowed for surviving recommendations to be converted into active grants.
3 votes -
Proxy in as a specific user
I would love to see functionality in the portal so that we as site admins are able to proxy in as a specific user (whether it be a grantee/donor/fund advisor) to see what they see or are experiencing. Or to be able to function as that user to do a specific task within the portal.
34 votes -
Add option to filter by date under My Saved Applications
We'd like an additional option to filter by date under the My Saved Applications page. Internally we use a profile that is linked to all the organization applicants so that we can go into FCCP and make edits to their applications or submit on their behalf when they are having issues doing this on their own. When they have too many historical applications, this page has a hard time loading (using Show All), is really slow, and sometimes times out and cancels the load altogether. This functionality gets a lot of use the day of our application deadline, but when…
3 votes -
Allow an organization to opt a user out of MFA
Please allow us to opt a single user out of MFA. We have some older fund holders who do not understand MFA and it greatly frustrates them. Their frustration impacts their desire to do business with us.
14 votes -
Gift History number of gifts per page
On the gift history page, remove the availability to edit the number of gifts per page. Or have system admins be able to toggle that off.
We want this page so fund holders can see the name and date of gift, but by allowing fund holders to change to 1 gift per page, they can see the page total on the gift history and know the gift amount.1 vote -
Can Appeals be shown in the Gift History Tab?
Can a column be added to show appeals in the gift history? We track through appeals and so do our clients.
2 votes -
Clarify/Link to Mobile Apps on MFA setup page
On the Verify an Account (MFA setup) link to the Microsoft and Twillio apps (both apple and google) rather than require the user to search the store on their own. This may help users not fall into scams of paying for apps. For example, searching apple for "MS Authenticator App" results in the top listing for a paid app.
Or add to this page that both options are free, if a user has a paid app they have the wrong app.
4 votes -
Grant Recipient Search
The Recipient search "Past Grants" wording is way too small and too light for our elderly donors to see. It should be highlighted in Blue like the other hyperlinks. And move "Cannot Find a recipient? Add a new one" hyperlink option directly beneath "Past Grants". It doesn't make sense a Donor must scroll all the way down past grants to click "Cannot Find a recipient? Add a new one". It is very frustrating for our Donors making grant requests.
2 votes -
Email Log
Please create a log to view sent emails with outcome information (success or bounce-back, etc.) for ANY emails sent from Spectrum. Specifically, in the Application Admin area, there is no way to see email log for emails sent in the Manage Supplemental area. See case number Case #00017942.
11 votes -
Please add a box for remembering a username and password for signing into Npact support tickets.
Please add a box for remembering a username and password for signing in Npact support ticket website
4 votes -
Portal Metrics and Statistics
Ability to gather usage statistics including: number of grants requested, most visited page, document views, page views, etc.
6 votes -
Test Web Apps Where Submission has a Status of Committed
Currently, we are unable to test a web app in FCCP that has been configured with a submit status of Committed. When an applicant submits an application that has a submit status of Committed rather than Submitted, the applicant can continue to make changes to their application up until the end date of a cyclical application. Once the cycle has closed, their application is no longer editable, but is still considered submitted. Using this option removes any extra work on the backend from the admin who would normally have to reopen the application for it to be editable by the…
1 vote -
Contact - Base the contact that shows for portal user on home page based on their assigned relationship manager/solicitor in RE, not by fund
Currently, in FCCP, there can be different contacts showing on the home page, but it is based on fund. We need it based on constituent (which of our staff is assigned as their relationship manager/solicitor in RE).
1 vote
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