217 results found
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Enhanced User Experience - Correspondence/always scrolling up or down
Why does the "Attachments" box have to take up so much space when previewing a correspondence email? Spend a lot of wasted time scrolling down to preview the entire email where we have mail merge fields. Would enhance the user experience if there was far less scrolling up and down all over every function.
1 vote -
Add correspondence (HTML) bcc default email/Outlook
We would like it if Correspondence had a default/configured (internal) bcc for grant/check run emails sent. This would allow us to have access to the emails in Outlook (for team members who do not have FCG permission or use FCG regularly but need to confirm payment details sent to a payee). In addition, we get asked to re-send an email and view in Documents does not have ability to forward; and copy and pasting loses the integrity of the time sent. Outlook has the ability to search/filter quicker than an FCG search by fund, by org by grant.
1 vote -
Risk: Amount field auto-fills
When direct entering a new grant and entering the amount, this previously typed drop-down is a huge risk if the user hovers over and mistakenly click - it will complete the amount as any of those show instead of forcing the user to type it the exact amount. When I noticed and went back to wipe the field clean and started typing, it actually kept the first digit and thereby increasing the amount by $10k. This might just be me, but I don't feel a memory for the amount field is helpful or safe and would like to see the…
1 vote -
Provide the ability to add fonts for Correspondence Templates
In the correspondence support documentation there is an "add new" button under My Fonts in the Correspondence Templates. This button does not appear in production. Please add the ability to add additional fonts in the Correspondence templates. Thanks!
1 vote -
FCG User Experience
In general, FCG seems to have a lot of white space (wasted). The tiles are good sizes but the text within is so tiny, even increasing my screen resolution doesn't help because I run into the problem where fields run off the box. Options could include either enlarging the text within the same size box or condense the wasted white space.
1 vote -
Grant History Filters needed
GE Classic had capability to filter the grant history by any of the column titles and further filter [starts with, contains, etc.] - this functionality is completely missing in FCG and as a user, would be very beneficial. Only option is to export, download and manipulate as Excel spreadsheet. At minimum, some criteria before exporting ALL grant history for a long time fund with high volume granting. Also, does not allow option to select columns, and is missing grant type (DA vs. Transfer, etc.)
1 vote -
Filter Designated Grant Recipients
Inside a designated grant with multiple 'recipients', need ability to re-sort alpha order by recipient or payee name instead of the order they were entered. Not user friendly when designated grant record has more than 8, worse when it has 80+ recipients
1 vote -
Correspondence Templates (editing)
Sent email does not produce the same line spacing as set in the HTML template. I double checked the spacing was 1.0 but it still spaces the address 1.5 which looks goofy. Needs functionality to force it to remain single space.
1 vote -
Toast Notification missing for record open by another user or locked
Seems like a miss when the popups come up for everything else, but it would be useful for a toast notification to let user know that a record (grant, check run, etc.) is open by another user. The only way I figured this out was because all the actions were grayed out in the check run finance tab step.
1 vote -
Add grant characteristics within a batch; multiple characteristics
We'd like to be able to add characteristics (within a grant batch), much like you add workflow steps. Often the same characteristics apply to all but are not reflected on the original proposal record. Efficiency would also be gained if we were allowed to enter multiple characteristics on a grant without having to "save", then "add" and "save" again.
1 vote -
Edit (pencil icon) displays over address - makes it un-usable
In a grant record (EDIT), there is a pencil to select a specific recipient/payee address, however when the address line 1 is really long and goes over the blue pencil, you can't click the pencil. Short term work around is to go into constituent record and change the address but if the USPS verified address suggests to leave it, we are not working with our process (we're manipulating). Need QA ticket filed for engineering to fix.
1 vote -
Add Manager or Owner name to the Grants grid in FCG
Please add Manager or Owner name to the Grants Grid, there is only Manager ID so we have to do an external VLOOKUP with an export from All Users to get a manager/owner name.
1 vote -
To extend the query results screen for more than 1 minute
Request to extend the query results screen timeout to more than 1 minute in order to retrieve more than 100 records of data. Currently, the timeout on the query results screen is set to 1 minute. If your data does not finish loading within that time, the "Load All" records button does not appear and you are not able to pull more than 100 records.
1 vote -
Constituent name in Orange (existing but approval expired)
Would be very helpful when a constituent has an existing RE record but is currently not approved, that the name is displayed in Orange (as it was in GE Classic). Functionality lost in FCG.
1 vote -
Media Name Field
+Add Media has no field to describe attachment. Our file naming convention is driven by our retention policy and does not include the description. If I want to specify that the attachment is the 'request' or 'school change', 'stop payment',etc. and this would be a huge benefit if someone has to review and open multiple attachments to find the one, rather than being able to tell which is which.
1 vote -
Import from Documents: Correspondence functionality NOT CLEAN
I did a lot of correspondence templates, and request you revisit the functionality of the "Import from Document". It appears correct, but it doesn't produce a clean copy (Source) and has lots of extra coding which seems to cause spacing problems (soft return vs. hard return). I cannot get a single line return; it is always 1 1/2 which is not the desired look for an address which you want stacked and not large spaces between. The work around I found is not to use the Import from Document function, but to copy and paste the Document format into the…
1 vote -
Allow ability to select Grant Type through Designated Grants
When generated grants from a Designated Grant, it always creates a standard grant. The dropdown of Grant Types when adding a recipient consists only of Standard Grant Types.
Can this be enhanced to allow you to pick a Scholarship Grant type?
1 vote -
Batch email correspondence Sent column
Have a method of checking to see which Grants in a Check Run have had email Correspondence sent, so far the only method of checking this is by checking each individual Grant record to see if the Email shows under Documents. If there is one grant without an email sent it is hard to figure out which grant it was in a large batch.
For example have a column that says "Email Sent", so we can easily verify the email notification of a grant processed has been sent. Or 20 of 20 emails sent.1 vote -
Increase File Size Limits
The current file size limit for uploads is 5 MB. Please raise this cap as some documents are larger than 5 MB that are needed for due diligence during Grant processing.
1 vote -
Add [FS_StatementItems].[Page] to the Fund Statement builder line entry modal.
Fund Balances often do an initial grouping of data based on Page. Currently if you create a new line item entry in the Fund Statement builder there is no option to enter Page, which can result in errors in the report.
1 vote
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